Shipping policy

At FUNJAIN, we prioritize efficient and reliable delivery to ensure your products arrive securely and on time. Below are the details of our shipping policy:

Order Processing

Orders are processed within 1–3 business days after payment confirmation. You will receive tracking information once your order has been dispatched.

Processing times may extend during peak seasons, holidays, or promotional periods.

Shipping Methods & Global Delivery Coverage

We ship to most countries and regions worldwide. Orders are fulfilled from our fulfillment center in China through our logistics network.

To provide faster and more reliable delivery, orders may be shipped from the warehouse location closest to your shipping destination based on:

  • Your shipping address
  • Product inventory availability
  • Estimated shipping efficiency

Delivery Estimates (business days)

Estimated delivery times after dispatch:

  • United States: 7–14 business days
  • Canada: 7–14 business days
  • Europe (UK, Germany, France, Italy, Spain, etc.): 7–14 business days
  • Australia & New Zealand: 7–14 business days
  • Other countries: Please allow 10–20 business days depending on your location and local customs processing.

We prioritize the fastest available shipping route to ensure your order arrives securely and on time. Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or peak shipping periods.

Shipping Costs

We offer FREE standard shipping on all orders over $100 USD.

For orders below $100 USD, shipping fees are as follows (standard shipping):

  • United States: $9.99 USD
  • Canada: $9.99 USD
  • Europe (UK, Germany, France, Italy, Spain, etc.): $12.99 USD
  • Australia & New Zealand: $12.99 USD
  • Other countries: Calculated at checkout based on destination and package weight.

We currently offer only standard shipping. Express shipping is not available at this time.

Tracking Information

Tracking information will be sent to your email once your order has been shipped.

Please allow 1–3 business days for tracking updates to appear in the carrier system.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Please contact your local customs office for more information regarding potential charges.

Damaged, Lost, or Delayed Shipments

In the rare event of a lost or damaged shipment, please contact us within 7 days of delivery. We will assist in resolving the issue with the shipping carrier when applicable.

While we strive for timely deliveries, delays caused by customs inspections, weather conditions, carrier disruptions, or other unforeseen circumstances are beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Additional shipping charges may apply for returned or undeliverable packages caused by incorrect addresses.

Contact Us

For any questions or concerns regarding shipping, please contact our support team:

Email: leo@funjain.com
Phone: +86 190 6591 2257 (Monday to Friday, 9:00 AM – 6:00 PM Beijing time)
Office Address: Room 17-20, Building 2, North Zone, Wenyu Creative Center, No. 9 Tianyou East Avenue, High-Speed Rail Economic Pilot Zone, Shangrao, Jiangxi 334000, China